Market Segments Served

Strategic Market Alliance…linking manufacturer, distributor and customer to enhance supply chain performance while managing cost.


A leader in janitorial, sanitation and foodservice distribution, SMA's experience, market reach and expertise help even the most complex multi-site companies drive compliance, resulting in improved supply chain performance.

From the emerging business with a single location, to the mature organization with sites across the country, SMA provides the know-how, supplies, equipment and oversight needed to help keep facilities clean, employees healthy and customers satisfied.

From hospitals, airports, and manufacturing plants, to schools, office buildings and theaters, SMA can assist in achieving greater efficiency, effectiveness and cost containment through:

SERVICES:
  • National Programs
  • Local Service and Support
  • Just-In-Time Delivery
  • Program Coordination and Oversight
  • Education and Training
  • Centralized Ordering and Billing
  • Customized E-Commerce System
  • Flexible Reporting Options
  • Product Consolidation and Standardization
  • Sustainability Programs
  • Product and Application Audits
  • Compliance Reviews
MARKET SEGMENTS:
  • Healthcare
  • Foodservice
  • Hospitality and Lodging
  • Industrial and Manufacturing
  • Office Buildings
  • Entertainment
  • Retail
  • Education

For more information about how SMA can tailor specific solutions to meet your needs, contact us or call 704-268-3430.

Healthcare

Healthcare

|   HealthRite

Whether you are an Infection Preventionist or an EVS Manager, reducing Healthcare Acquired Infections (HAIs) and improving HCAHPS scores are key to achieving your daily goals.

With this in mind, SMA created HealthRite®, a proprietary program that focuses sales efforts on customer training, service and support. Through HealthRite®, SMA provides resources and educational tools that equip our representatives with the expertise your environment demands.

Additionally, SMA employs dozens of healthcare specialists who are rigorously trained in infection prevention, including the latest regulatory standards, cleaning practices and product applications. Our initiatives for hand hygiene, surface area disinfecting, floor care, patient/resident room and common area cleaning bring state-of-the-art techniques and products to and throughout the continuum of care.

Our dedication to HealthRite® and our results in healthcare have helped SMA secure approved supplier status at the industry’s largest GPOs. Through these affiliations SMA is positioned to provide IP and EVS departments the logistical and training support mandated by today’s public, as well as the various regulatory agencies throughout the industry. Our goal is to combine managed costs with quality products to help your organization deliver the best possible patient outcomes.

For more information, please contact us or call 704-268-3430.

Foodservice

Foodservice

Maintaining food preparation and serving integrity is essential to success in the highly competitive foodservice industry.

Many SMA representatives hold ServeSafe™ certification from the National Restaurant Association™. We also work to customize deliveries and product configurations for foodservice disposables, containers, packaging, tableware and small wares to meet the space challenges kitchen staff face. Our partnerships with leading manufacturers and sourcing expertise ensure optimal product selection, and that innovations and new sources of supply are continuously introduced.

SMA also offers architectural design and equipment selection services tailored to the needs of your business and market. On-staff experts can help you design and construct your facility for maximum efficiency, operational flow and revenue production, and our Sales Professionals provide expert insights to the landscape of your local market that help you gain and maintain a competitive edge.

For more information, please contact us or call 704-268-3430.

Hospitality & Lodging

Hospitality & Lodging

Cleanliness and hygiene are critical to building all-important customer satisfaction and loyalty in the hospitality and lodging business.

SMA distributors understand that whether travelling for business or leisure, frequent guests seek consistency in facility hygiene at every location across their preferred hotel brand. With an eye on customer retention, we are keenly aware that one bad stay can mean the loss of a loyalty customer’s valuable repeat business.

SMA stays current on topics and trends in the hospitality industry through membership in the International Executive Housekeepers Association, and our representatives receive on-going training from manufacturers on the latest product solutions designed for the lodging industry.

For more information, please contact us or call 704-268-3430.

Industrial & Manufacturing

Industrial & Manufacturing

Manufacturing teams strive to improve production and efficiency, increasing product yield while continuously seeking to reduce cost.

Absenteeism caused by poor environmental hygiene can seriously compromise production efficiency. Running short-staffed due to illness among co-workers can mean the difference between achieving production plan... or not. SMA workplace hygiene programs can help. In addition, SMA also features programs and products for your production and shipping departments, with comprehensive audit processes to ensure the right, most cost-effective product is procured for each application.

SMA representatives have earned relevant facility maintenance certifications including LEED™ (Leadership in Energy and Environmental Design) and CIMS™ (Cleaning Industry Management Standard). We assist plant managers with expert site-assessments, workload planning for cleaning processes, sustainability initiatives, and introduction of cost-effective hygiene programs.

SMA partners with manufacturers to ensure ready access to technical support, including OSHA MSDS / United Nations GHS SDS as well as general product application and in-use support.

For more information, please contact us or call 704-268-3430.

Office Buildings

Office Buildings

SMA programs help property owners, building managers and contract cleaners win in the highly competitive commercial real estate industry.

Assistance with LEED™ and CIMS™ certification, and help with workloading and sustainability projects; hand hygiene systems that lower the spread of germs and minimize illness among employees; automated towel and handcare dispensing systems that control consumption and reduce waste; facility work-loading audits to help design cleaning programs that eliminate workplace distraction and interruption; carpet care and extraction programs that ensure long wear and visual appeal.

These, combined with logistical solutions for every kind of job-site, whether new construction or existing, are examples of the value SMA delivers in the office property segment.

For more information, please contact us or call 704-268-3430.

Entertainment

Entertainment

From auditoriums and theaters to casinos, stadiums and arenas, SMA solutions can help entertainment complex managers keep their high-traffic areas sparkling clean and looking "Opening Night" new.

Outfitting a large arena or theater complex with state-of-the-art dispensing systems for restroom towel and tissue, durable and attractive floor finishes, and surface cleaning chemicals are core competencies of SMA. Our teams assist in developing effective recycling and sustainability initiatives, and we offer a full complement of custom imprint, national brand and non-labeled foodservice disposables to support your concessionary needs.

For more information, please contact us or call 704-268-3430.

Retail

Retail

SMA provides specialized support for commercial cleaners focused on the retail sector. Our teams work hand-in-hand with yours, providing early morning in-service training to address all of your cleaning and floor maintenance needs; introduction of innovative floor care equipment and finish applications; recycling and waste-management audits; and hand-hygiene programs and restroom cleaning initiatives.

Our programs help you to better manage restroom and foodservice cleaning expense while driving sustainability and product standardization across all locations. With a variety of fleet and inside delivery options, SMA Distributors are able to provide supplies and equipment to even the most remote store front or kiosks.

For more information, please contact us or call 704-268-3430.

Education

Education

SMA Distributors focus significant resources on helping K-12 and higher education facilities create and maintain clean, safe and healthy environments for students to thrive.

Cost reduction pressure and diminishing staff resources are pervasive throughout Education, and SMA Members have substantial experience in working with custodial departments and school boards to implement effective programs to reduce the cost of cleaning, while delivering improved results.

SMA is a partner with Process Cleaning for Healthy Schools®, a non-profit organization that develops and implements environmentally-conscious cleaning methodologies for school districts and university campuses.

For more information, please view our Healthy Schools initiative, contact us or call 704-268-3430.

Strategic Market Alliance proudly participates in these organizations: